We were once excited about the free Performa meter Accu-Chek were sending out to all of us currently using an Advantage meter.
Then, we were a little worried as the meter didn't seem to work as we expected.
Then we discovered that the meter read in Plasma, not whole blood. All very good, but we were a little annoyed that we weren't clearly told about it. Small print isn't enough.
Then we discovered that the supposed 10 - 15% higher readings could be as far off as 10 - 60%, which is nowhere near accurate enough for a diabetic trying to survive day to day.
Roche eventually (but very casually) mentioned that the meters might not be reading as expected, and very quietly mumbled that maybe, if we wanted to, we could use our old meters for a while, only if we weren't happy, and just until they sorted out the strip / chip issue. Although these meters were often reading dangerously outside of range many people are still using them and Roche have barely tried to discourage us. Even the health professionals are confused - one person will tell you to keep using it, it's fine... the next will freak out and insist you keep well away from it until they've sorted it.
I for one was not pleased. I'm sure Roche aren't too pleased with how this turned out either! But I no longer play a part in this fiasco! YAY! I gave in to the competitors offers. I have now swapped my Performa meter for an Optium Xceed, and I'm pretty happy with that deal - At least the Xceed has a back-light! (Overseas readers may know it as the Xtra)
I'd encourage others to either do the same, or at least keep using your Advantage meter. The Performa is a recipe for trouble! Even if you're happy with the Performa, are you happy with the way Roche have dealt with the issue? I'm certainly not.
However I'd also like to note that the issue with the Performa seems to be only on some meters (which totally kills their theory of the problem being in the calibration of the strips, doesn't it?). My tests showed a variance of up to 60%, yet my friend's comparisons show a fairly well averaged 15% with only a couple of slightly 'off' readings.
Anyway, here's to my new meter and three cheers to Medica Pacifica for a brilliant deal, and what looks like a brilliant meter. I'm yet to find out, because getting a new prescription for more strips is yet another fiasco I have to go through repeatedly with my doctor, so at this point I have a lovely new meter and NO strips. How it sucks to have a new toy that you can't play with!